*CLOSED* Remote Job: German Speaker Translation Assistant Project Manager

German Speaker Translation Sales/Project Assistant Manager Job (100% Remote)

LingvoHouse Translation Services Ltd, is a Central London based multi-language translation services provider targeting B2B, we are dynamic and rapidly growing translation agency founded 12 years ago, with clients including Legal 500 law firms, FTSE 250 companies, top tier international banks and other companies worldwide. We are a 100% digital company with a multilingual team located across the world & HQ in London.

We are currently looking to hire remotely an enthusiastic success-driven German (native) & English-speaker project-manager to help senior PM’s with fulfilment & delivery of translation projects of all size and complexity. The job will also involve sales element where you will price-up & quote the service to clients, manage their account and other sales management tasks. This entirely remote job can be part-time or full-time.

Location:

This role is remote/home-based, you can be located in any country and will NOT be required to travel to the London office, as long as you can work during UK business hours.

Main Responsibilities:

Client liaison, from the first contact through to delivery of translations
Price up translation requests with use of CAT-tools (Trados or Memo Q), provide quotes, follow up meeting and exceeding sales targets
Analyse the customers’ documents and assign to the most suitable supplier
Co-ordinate the translation projects throughout all the phases of the customer cycle from customer enquiry to final project delivery, including:
Choose best available translators & proofreader and assign work to meet financial & time-to-market targets
Oversee translation projects end-to-end to client’s satisfaction, liaise with translators
Manage clients’ needs and expectations, react as necessary, troubleshoot and problem-solve
Consistently follow up with clients with delivery, quality and customer service
QA, edit or fine-tune after editors wording on translation projects as may be needed
Cooperate with other managers and support staff to ensure effective teamwork in generating customer satisfaction over long-term
Comply with established processes
File translation memory & document sales data in our systems
Help other PMs with their translation projects end-to-end to client’s satisfaction liaise with translators
DTP, formatting for some translation as may be needed
Help choose & hire new translators,
Do jobs posts on Proz etc, screen & shortlist candidates
Source translators on other sites CIOL, NRPSI, ITI etc.
Help & vet enroll translators
Cooperate with other managers and support staff to ensure effective teamwork in generating customer satisfaction over long-term

Requirements:

Required:

Native-speaker German (you will be Quality assuring translations before delivery, so native German is a must as per the QA standards)
English Language on the level of a native speaker
Minimum Bachelor’s degree or equivalent
Must be a confident user of Microsoft Office products, Outlook mail app
Ability to learn translation, productivity, PM tools, soft & apps quickly
Self-motivated, flexible and responsible, works well under pressure
Able to work independently as well as within a team
Exceptional Multitasker, can-do attitude
Confidence, success-driven, strong desire to meet and exceed goals
Must be willing to learn new things, be open to challenges and thrive on success

Beneficial if you have at least one of:

Solid knowledge of CAT tools (Smartcat, Trados and/or any other translation-related tools)
Translation industry experience/background
Previous project-management or B2B services sales experience is an advantage
Additional European language preferred (French preferred)

Benefits:

competitive base GBP 9.5/Eur 10 per hour gross (based on a full-time role, the role can be part-time TBD)
steady commission on sales (typically you will earn at least 50% extra to the base salary in sales commission)
discretionary year-end performance bonus or base salary indexation
work 100% remote from any location
be online during UK working hours
excellent growth opportunities to senior PM or Sales role with uncapped commission income
training to use company soft, apps & tools will be provided.

This job can be part-time or full-time.