As part of our ongoing commitment to quality, on 5th October 2017 Lingvohouse achieved ISO 9001:2015 certification, making us one of the few translation service providers in the UK to meet this standard.
Quality & consistency are at the heart of everything we do as a translation agency. Its because of our high standards of quality management that we are the trusted translation partner for so many organisations where accurate and timely translation is a critical part of their operations. So for us ISO 9001 accreditation was a logical and natural step for us to take as an agency.
In this post we will briefly explain what ISO 9001 certification means to us as a business and to you as a client.
What are ISO Standards?
The International Organization for Standardization (ISO) is an international standard-setting body founded in 1947 and now working in 162 countries worldwide. The use of international standards aids in the creation of products and services that are safe, reliable and of good quality, across geographic boundaries.
What is ISO 9001:2015 Certification
ISO 9001 is an international standard developed by ISO that specifies requirements for a Quality Management System (QMS). Our internal systems and processes have been independently audited to ensure we meet ISO 9001 standards for maintaining consistently high quality in our work.
Organizations like ours use the ISO 9001 standard to demonstrate our ability to provide consistency in our products and services and ensure that they meet regulatory requirements as well as the requirements of our clients.
What does the ISO 9001:2015 certified standard mean for our clients?
We have always worked hard to ensure we consistently provide a high quality, professional and efficient translation service. With ISO 9001:2015 certification We will continue to provide this in line with the framework laid down within ISO 9001:2015 standard.
Ultimately our goal remains, first and foremost, client satisfaction.