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When businesses roll out customer-facing portals or online tools, translation is no longer optional — it’s critical to adoption. Recently, a Dutch company required their portal content translated into Chinese, Korean, Japanese, and German, and needed to safeguard client confidentiality under NDA. 

If you are preparing a similar project, what you’d need to provide is, ideally, exported files (JSON, Excel, XML, or other CMS-compatible formats). NDAs can be signed before file transfer. Provide any contextual notes about navigation or user interface. 

Diagram showing workflow for customer portal translation into Chinese, Korean, Japanese and German with secure NDA processes and multilingual localisation steps.

Pricing model: 

– Per word for text exports. 

– Per string for software UI where words are fragmented. 

– AI + Human QA: ~20% cheaper, suitable for iterative updates. 

– Full ISO Human Translation: best for compliance-sensitive portals. 

Timeline: Standard throughput is 2,000–3,000 words/day per linguist, but portals often contain repetitive strings that CAT tools can discount heavily. This means final costs may be significantly lower than raw word count suggests. 

Project-manager’s tips: 

– Provide test logins to the portal, so linguists understand context. 

– Flag UI character limits (critical for languages like German or Korean). 

– Share screen captures for tricky areas. 

LingvoHouse has helped firms like Ice Systems and Uphold to adapt their portals for global use, balancing speed, accuracy, and compliance. 

👉 Planning a multilingual portal launch? Request a quote here: https://www.lingvohouse.com/quick-quote/

Want to try our translation services risk-free?

Here's how you can qualify to get your first 1000 words translated for free...

1. Get a quote for your translation now. We'll confirm if you qualify for the offer*

2. We translate the first 1000 words/ 5 pages  of your project

3. If you're happy with how we work we'll complete the rest of the translation, if not, we don't charge you a penny.

*Valid for new B2B customers only with projects over 15,000 words. Terms & conditions apply.