Leading UK translation provider awarded critical language services contract for child protection and social care.
Strategic Partnership Reinforces Public Sector Translation Excellence
LingvoHouse, a trusted UK-based translation and interpretation provider, has been formally awarded a comprehensive four-year framework agreement to deliver essential language support services for Northamptonshire Children’s Trust (NCT). Running from 1 October 2025 through 30 September 2029, this contract encompasses urgent, sensitive, and legally mandated translation services across North and West Northamptonshire — underscoring the critical role of professional language services in safeguarding vulnerable children and families.
This appointment reflects a broader sectoral recognition: that effective communication transcends linguistic barriers and directly impacts outcomes in child protection, family law, and social care delivery.
A Trusted Translation Partner for the Public Sector
LingvoHouse’s successful procurement demonstrates its established capability in delivering secure, compliant, and high-calibre language services tailored specifically for public sector environments — particularly those involving safeguarding-sensitive contexts. With over 16 years of operational experience supporting local authorities, councils, legal teams, courts, and government-funded programmes throughout the United Kingdom, the organisation has built a reputation for reliability, accuracy, and regulatory adherence.
Bridging Language Gaps in Children’s Social Care Across Northamptonshire
The framework has been designed to serve non-English-speaking children, young people, and families, guaranteeing equitable access to social care interventions, legal proceedings, and meaningful engagement opportunities. Given that approximately 10% of children in care settings speak a language other than English, professional translation and interpretation services are not merely administrative — they are fundamental to safeguarding, justice, and inclusion.
Scope of Language Services Delivered
Under this contract, LingvoHouse will provide:
- Document translation for child protection conferences, ensuring all parties understand risk assessments, care plans, and procedural documentation
- Certified translations for family court proceedings, meeting judicial standards for admissibility and accuracy
- Specialised support for asylum-seeking and unaccompanied minors, facilitating trauma-informed communication
- Language access during supervised family contact sessions, enabling meaningful connections whilst maintaining safeguarding protocols
- Translation of community engagement materials, promoting accessibility and inclusivity in service design
This holistic approach ensures that language is never a barrier to protection, participation, or parental involvement.
Comprehensive Multilingual Coverage for Diverse Communities
LingvoHouse will deliver translation and interpretation services across more than 50 languages throughout the duration of this framework, including but not limited to:
- Arabic | Pashto | Polish | Dari | Ukrainian | Tigrinya | Amharic | Farsi | Romanian | Kurdish | Somali | Bengali | Urdu | Lithuanian | Latvian | Portuguese | Spanish | Albanian | Turkish | Vietnamese
All translators and interpreters engaged under this contract are rigorously vetted, including Disclosure and Barring Service (DBS) clearance, safeguarding training, and adherence to GDPR and ISO 27001 standards for the secure handling of sensitive personal information.
Round-the-Clock Responsiveness: 24/7 Language Access When It Matters Most
Recognising that child protection concerns do not adhere to office hours, LingvoHouse will provide on-demand translation and interpretation services 24 hours a day, 7 days a week, 365 days a year — including evenings, weekends, and public holidays.
This commitment includes:
- Emergency document translation for time-critical safeguarding decisions
- On-call interpreting for urgent care proceedings, emergency placements, or legal matters
- Fast-track delivery of safeguarding-critical materials to meet statutory timelines
This operational flexibility ensures that language barriers never delay protective action or judicial processes.
Why Northamptonshire Children’s Trust Selected LingvoHouse
The Trust’s decision was informed by LingvoHouse’s robust accreditations, operational track record, and demonstrable expertise in high-stakes public sector environments. Key differentiators include:
- ISO 17100 certification (quality standard for translation services)
- ISO 27001 certification (information security management)
- DBS-cleared linguists with proven public sector and safeguarding experience
- Framework supplier status with NHS Shared Business Services, ESPO, and the Council of Europe
- Established delivery partner for local councils, Legal Aid Agency, and NHS Trusts
- Multi-language capacity delivered at speed, scale, and full regulatory compliance
- Full adherence to UK GDPR and safeguarding frameworks including Working Together to Safeguard Children guidance
These credentials provide assurance that every translation meets the exacting standards required in child protection and family law contexts.
Expanding Footprint in Social Care and Legal Translation
This award reinforces LingvoHouse’s growing presence across the UK public sector. Current and recent clients include:
- NHS England
- Surrey County Council
- Kent County Council
- London Borough of Hackney
- London Borough of Islington
- Pathfinder Legal Services
- Council of Europe
- Trafford Council
- Staffordshire Legal Services
This expanding portfolio reflects a consistent commitment to quality, compliance, and responsiveness in environments where accuracy and confidentiality are non-negotiable.
Partner with a Trusted Language Services Provider
If you represent a local authority, legal team, social work department, or family support organisation seeking a reliable, responsive, and secure translation and interpretation partner, we welcome the opportunity to discuss how LingvoHouse can support your objectives.
Get in Touch
info@lingvohouse.com
www.lingvohouse.com
