We are delighted to announce that on 25th of September 2019 Lingvohouse has passed another ISO 9001:2015 Interim Audit. The inspector has found LingvoHouse to be fully up-to-date with the Quality Management standards within the framework of ISO 9001:2015.

“Following this audit, I have no hesitation in recommending the organisation is re-certified as compliant with the ISO 9001:2015 quality management standard. Since implementation two years ago, the organisation has consistently grown and maintained its management system which is a credit to Tatiana and her team.” Daniel Pemberton, ISO Quality Services Ltd.”

At Lingvo, we aspire to deliver excellence to clients and to be a number-one translation agency for the translators.

OUR QUALITY ASSURANCE STATEMENT

The continuing Policy of Lingvo House Translation Services Limited is to provide a high quality, professional and efficient service to ensure the satisfaction of all of the requirements of our clients. This achievement will result in securing efficiency, a strong customer focus and enhancement of long-term sustainability and profitability within the Organisation.

The Management Team will show leadership and commitment, and bear the responsibility for establishing, implementing, integrating and maintaining the Quality Management System.

We undertake to ensure sufficient resources are made available within the Organisation to achieve this. We undertake to ensure through communication, engagement, practical example and training that Quality is the aim of all members of the Organisation.

Through direction and support, each employee will have a proper understanding of the importance of the Quality System function, their responsibility to contribute to its effectiveness, and its direct relevance to the success of the Organisation.

Equally, every employee is responsible for, and will be trained to perform the duties required by his or her specific role.

The Organisation has a Policy of promoting continual improvement and setting of Quality Objectives in line with the framework laid down within ISO 9001:2015 Standard. These objectives will address the risks and opportunities within the Organisation as determined by Top Management.

The Quality System will be monitored, measured, evaluated and enhanced regularly under the Top Management’s ultimate responsibility, with regular reporting and communication of the status and effectiveness at all levels.

Team LingvoHouse,

September 2019

info@lingvohouse.com

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